Using User Notifications

Do you want to be alerted when a troubleshooting form is completed?
Or when an action note has been left on a form?
You can do this by setting up your notifications!

All  Users are able to get notifications. You can get notified about: 

  • Actions Alerts (Blue Notes)
  • Completed Troubleshooting Forms
  • Certificate Expiry, 15 days in advance (New Feature August 2020)
  •  Equipment Maintenance Due 15 days in advance (New Feature August 2020)

To set this up: 

  1. Login to the Administration Console (Computer)
  2. Go to My Business
  3. Click Users 
  4. Either add a new User or edit an existing User by clicking the pencil icon
  5. Scroll down to User Notifications 
  6. Select the notifications you want to receive. You can choose whether you want to be notified by email or by a push notification
  7. SAVE

Email Notifications: 

Your User email address is where these notifications are sent - check your spam folder first if you can't find a notification.

Push Notifications: 

If you select push notifications you will need to download the Site App Pro app and login. Once you've logged into the app you will be able to receive push notifications. 

Note: You will only receive notifications on the last device you logged in to. For example, if you are logged into the tablet but then log in to your phone you will get the notifications on your phone not on the tablet.

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