Why am I locked out of Saved Forms?

Are you trying to access Saved forms in the Site App Pro App? Is it asking you for a Pin Number to open the form? To protect employees privacy, we've restricted the access of confidential forms. 

The forms with Restricted Access are: 

  • Incident Forms 
  • Troubleshooting Forms 
  • Training Forms

To have Access to these you have to be set up as either: 

  • Administrator 
  • Manager 
  • Tablet (Manager)
  • The person who completed the form will also have access 

To Access these forms: 

  1. Login to the Site App Pro App 
  2. Go to Saved Forms 
  3. Click the Restricted form you want to view/edit 
  4. Enter in your PIN 
  5. Easy as that! 

Note: If you still can't get in, you'll need to double check what user role you have been set up with 

Still need help? Contact Us Contact Us