Why am I locked out of Saved Forms?
Are you trying to access Saved forms in the Site App Pro App? Is it asking you for a Pin Number to open the form? To protect employees privacy, we've restricted the access of confidential forms.
The forms with Restricted Access are:
- Incident Forms
- Troubleshooting Forms
- Training Forms
To have Access to these you have to be set up as either:
- Administrator
- Manager
- Tablet (Manager)
- The person who completed the form will also have access
To Access these forms:
- Login to the Site App Pro App
- Go to Saved Forms
- Click the Restricted form you want to view/edit
- Enter in your PIN
- Easy as that!
Note: If you still can't get in, you'll need to double check what user role you have been set up with